Returns & Exchanges
At Alpha-H Skincare, we want you to be completely satisfied with your glow. If a product isn't the right fit for your skin, we offer a 30-day return policy for items purchased directly from our online store.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all lids are tightly sealed to prevent leakage during transit.
Affix Shipping Label
Download and print your prepaid return shipping label from the portal and attach it clearly to the outside of your parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing